CNAP Caller ID: What It Is, How It Works, Charges, Availability
CNAP brings verified caller names to phones without apps. Know how it works, rollout status, charges, and its impact on scam calls.
As scam calls and digital fraud surge, CNAP is being positioned as a powerful network-level solution that could redefine how Indians identify incoming calls.
But what exactly is CNAP? Is it free? Will it replace Truecaller? And can users opt out? Here’s a complete, publisher-style explainer based on the latest rollout trends.
What Is CNAP (Calling Name Presentation)?
CNAP, short for Calling Name Presentation, is a telecom-network feature that displays the original, KYC-verified name of a caller when an incoming call is received.Unlike third-party caller ID apps, CNAP does not rely on user-generated data. Instead, it pulls information directly from telecom operator databases, ensuring higher authenticity and accuracy.
How CNAP Works
When a call is made: The telecom network fetches the caller’s registered name, The name is displayed on the recipient’s phone screen.If the number is already saved, the saved contact name takes priority
The registered name usually comes from SIM KYC details, often linked to Aadhaar or another official ID.
CNAP vs Truecaller: What’s the Difference?
| Feature | CNAP | Truecaller |
|---|---|---|
| App required | No | Yes |
| Data source | Telecom KYC | User-generated |
| Fake names | Not possible | Possible |
| Internet needed | No | Yes |
| Control | Govt-regulated | Private company |
CNAP is built into the telecom network itself, making it more secure and less prone to misuse.
Who Will See Your Name on CNAP?
Unknown callers: Your original registered name will be shownSaved contacts: Saved contact name will appear
Business numbers: Registered business name (future phase)
This ensures privacy while improving transparency in unknown calls.
Why the Government Is Pushing CNAP
The Department of Telecommunications (DoT) has mandated telecom companies to implement CNAP to curb: Scam and fraud calls, Fake bank and KYC verification calls, OTP theft and phishing attempts.
CNAP Rollout Status in India
CNAP is being rolled out in phases across India:Telecom Operators
Jio: Enabled in multiple circles under testing phase
Airtel: Limited rollout underway
Vodafone Idea (Vi): Live in selected regions
BSNL: Implementation planned
Availability may vary depending on your telecom circle.
Minimum Requirements to Use CNAP
CNAP will work only if:- You are using a 4G or 5G smartphone
- VoLTE services are enabled
- Your telecom operator has activated CNAP in your area
CNAP does not support 2G or 3G devices.
Is CNAP Free or Paid?
Current StatusCNAP is free during the trial phase
Future Pricing
Telecom operators have indicated that CNAP will likely be a paid feature
Charges may be bundled into mobile plans during the next tariff revision
Industry reports suggest 2026 as a likely timeframe for official pricing
In short, CNAP is not expected to remain permanently free.
Can Users Disable CNAP?
Right Now- No option to disable CNAP
- No phone-level settings available
- Feature is enabled by default at the network level
Users may be allowed to disable CNAP by contacting customer care
This option may help avoid future CNAP-related charges (not officially confirmed)
Privacy & Data Safety: What Users Should Be Aware Of
CNAP does not introduce new data sharing. It uses information already collected during SIM KYC.However, users are advised to: Keep KYC details updated, Report incorrect name displays to their telecom operator, Stay cautious, as fraud can still occur despite name visibility.
Why CNAP Matters for Users
CNAP brings three major benefits:- Higher trust in unknown calls
- Reduced scam risks
- No dependency on third-party apps
Upcoming Developments in CNAP Rollout
Wider nationwide rollout in 2025Official launch with pricing likely around 2026
Possible opt-out option via customer care
Business caller ID integration in later phases
CNAP Caller ID: Key Points to Know
CNAP is shaping up to be one of the most important telecom features introduced in recent years.While the current free trial phase benefits users, transparency around future pricing and opt-out controls will determine how well CNAP is received in the long run.
For now, CNAP represents a strong step toward a safer and more transparent calling ecosystem in India.
Stay tuned for more telecom updates and explainers.